City of Chicago Receives Top Honors for Approach to Streamlining Pre-Screening Process
BOSTON, MA, Sep 17, 2008 (MARKET WIRE via COMTEX) -- TaleoWORLD -- Today, at the company's premier annual event for customers and partners, Taleo Corporation the leading provider of on-demand talent management solutions, announced the winner of the 2008 Customer Innovation Award. The Taleo Innovation Award is designed to honor and recognize Taleo Enterprise Edition customers that advance talent management initiatives through innovation, leadership, and best practices.
This year's winner, announced today, is the City of Chicago. The City of Chicago received top honors for its approach to transforming and streamlining its pre-screening hiring processes. Employing more than 38,000 people, nearly 80 percent of the city's positions are filled with unionized labor. For certain positions, it is common for Chicago's hiring officials to receive more than 1,000 applicants at a time.
To better manage this influx, Chicago's hiring team divided pre-screening into two separate processes, which created an ongoing backlog of pre-qualified top talent. The Taleo system was configured to automatically group candidates first by required qualifications, and then further ranked candidates within those groups by asset qualifications. The process provides an entirely objective rating because candidates are ranked based on their answers to online questions. As a result, the City of Chicago has eliminated the time-consuming manual scoring process and reduced the number of candidates who must be manually screened by over 90 percent.
"We are honored to receive this award from Taleo," said Homero Tristan, commissioner of the City of Chicago's department of human resources. "Working with Taleo technology, we have created an automated process that is transparent and which allows us to better screen our applicants. We are confident it will serve as a model for other government agencies."
