Does Your Front Line Need an Alignment?

Last week we learned from TalentQuest that employment training should eclipse talent attraction and even talent retention when the economy is fledgling. The obvious conclusion is that employee productivity spells organizations' success or failure when profits are down. And of paramount importance are profits, indeed -- and strong employee productivity brings them about. Because when profits are down, each employee's direct bearing on them become increasingly evident.

Well, it's not just research from TalentQuest -- not to mention common sense -- that tells us this. And now we have a Taleo white paper (link launches a PDF file) that goes a step further, showing talent management professionals how to foster this productivity among those on the front lines, their employees. Specifically, if a company can clearly describe the line of sight between an employee's contributions and success for the business itself, the likelihood that this employee will become more engaged and, thus, more productive grows. This makes sense.