Worker Non-Productivity Costing U.S. Businesses $4.4 Billion Every Day

by TMT Newswire

Organizations still have long way to go to create efficiencies

DALLAS - AUGUST 14, 2009 - U.S businesses waste over $4.4 billion every day in lost worker productivity, according to data analysis by Global 360, a leading provider of Process and Document Management solutions.

In an eight and a half-hour workday, the average worker spends 1.7 hours doing nothing[1]. When combined with recent Bureau of Labor Statistics data on the size of the U.S. workforce and average hourly wages, Global 360 determined that lost productivity is costing U.S. businesses over $4.4 billion every day - over $1 trillion annually.

If each worker increased his or her productivity by just 15 minutes per day, American businesses would save almost $650 million per day.

Noted Business Process Management (BPM) industry expert and Global 360 Director of Strategy Terry Schurter, "While it is impossible for a human to have 100% uptime in a job, it is possible to improve efficiencies through better system design. We are in a knowledge-based economy, and a huge percentage of our output is based on efficient business processes. So while business can squeeze more valuable time out of workers, it also needs improved software."

"The bottom line is that my own industry, BPM, hasn't yet delivered on its full promise," added Schurter. "Vendors have spent too much time with system designers and not enough time with the people who actually do the work, the process participants - thinking that somehow software on its own will solve problems. The result has been software that doesn't give users what they need to get their jobs done, forcing them to work around the system instead of within it - and ROI suffers as a result."

About Global 360

With more than 2,000 customers in 70 countries, Global 360, Inc. is a leading provider of Process and Document Management solutions. Global 360 is headquartered in Texas with operations in North America, Europe, Asia Pacific and South Africa. For more information, call 1-214-520-1660 or visit the company web site at www.global360.com

[1] Salary.com survey of over 2,000 employees across all job levels, June/July 2007

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